Hi,
I was getting problem with creating ticket with rpc.pl for otrs5. then i get to know that i should use generic interface beacuse otrs was upgraded to 6. But i have no idea how to use it. Can anyone help me in that.
Note: I am new to perl..
Thanks
Ekta
ticket create problem
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root
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Re: ticket create problem
Hi,
Move to GenericInterface REST or SOAP.
- Roy
Move to GenericInterface REST or SOAP.
- Roy
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Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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sherni21
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- Real Name: Ekta singh
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Re: ticket create problem
Hi,
Thanks for your response. But can i change in the same web services api for create ticket or do i have to change everything.
I am completely new to it.
Thanks in advance
Thanks for your response. But can i change in the same web services api for create ticket or do i have to change everything.
I am completely new to it.
Thanks in advance
-
root
- Administrator
- Posts: 3959
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
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Re: ticket create problem
Hi
AFAIK the rpc.pl is marked deprecated. When using the GenericInterface you have to adjust your scripts. Use the search for examples.
- Roy
AFAIK the rpc.pl is marked deprecated. When using the GenericInterface you have to adjust your scripts. Use the search for examples.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
sherni21
- Znuny newbie
- Posts: 13
- Joined: 02 Aug 2019, 09:24
- Znuny Version: 5.0.15
- Real Name: Ekta singh
- Company: Birch Street system
Re: ticket create problem
Hi
Thankyou i'll try this.
Thankyou i'll try this.