Hi geeks,
In our production OTRS 6.0.18 we upload some attachment like(pdf,xlsx ) files in the tickets on web interface,
now all the attachment are saved in the otrs database, such as our tickets and attachment we upload,
but i need to extract the attachment from otrs database, is their any way to extract that attachments and save to local filesystem.
OTRS 6.0.18 extract attachment from otrs database and save to local filesystem
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prabhudeva
- Znuny newbie
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- Joined: 02 Nov 2019, 11:08
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- Real Name: Prabhudeva
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root
- Administrator
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- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: OTRS 6.0.18 extract attachment from otrs database and save to local filesystem
Hi,
See the manual for ArticleStorage, with the FS backend the attachments are placed into the OTRS server's filesystem. A swith from one storage backend to the other is possible.
- Roy
See the manual for ArticleStorage, with the FS backend the attachments are placed into the OTRS server's filesystem. A swith from one storage backend to the other is possible.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?