Multiple GroupDN's

[jvhowell]

I would like to use more than one groupDN for my Customer Authentication, is this possible?
I have used the System Configuration settings in the GUI rather than using the Config.pm script for LDAP setup. However I am using Config.pm to populate the Customer User database because I didnt find any settings for this in the System Configuration menus.

I have more than 25k users in my MS Active Directory but only about 10k that need in. They are all in two groups.
The groups are dynamically assigned by our ERP system based on who is in school, or active faculty or staff.

Thanks for the help.
Van


New OTRS installation, Centos 7, MariaDB, OTRS 6.0.25-01, Active Directory Authentication for Customer logins.

[root]

Hi,

Yes this is possible. Create a filter matching your groupDNs and use this one for AlwaysFilter

- Roy

[jvhowell]

Thanks,
I am using the Filter to filter out disabled accounts. I will need to look at this to see what changing this will affect.

[root]

Hi,

To filter invalid account use the configuration CustomerUserValidFilter for CustomerUser. See https://github.com/OTRS/otrs/blob/rel-6 ... s.pm#L1608.

Easy to use, AlwaysFilter is now available as works as intendend: you can't select disabled customer user but existing ticket will show the customer user details.

- Roy