Message sending already in progress! Skipping...

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Otrsstarter
Znuny newbie
Posts: 16
Joined: 03 Apr 2020, 07:40
Znuny Version: 6.0 Community Edi
Real Name: Norbert

Message sending already in progress! Skipping...

Post by Otrsstarter »

Good Morning,
we have a Problem with our Otrs 6.0 Community Edition.

At the moment 1600 Mails are in the Sendqueue

In the Otrs log is this erros:

OTRS-otrs.Console.pl-Maint::Email::MailQueue-18 Object already has an open Log for this type.
OTRS-otrs.Console.pl-Maint::Email::MailQueue-18 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping...

Can anywhere helps?

Thanks
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Message sending already in progress! Skipping...

Post by jojo »

did you restart the daemon? Did you delete the communication via console?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Otrsstarter
Znuny newbie
Posts: 16
Joined: 03 Apr 2020, 07:40
Znuny Version: 6.0 Community Edi
Real Name: Norbert

Re: Message sending already in progress! Skipping...

Post by Otrsstarter »

Yes i restart the Daemon, and the Complete System.

How can i delete the Communication?

Thanks
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Message sending already in progress! Skipping...

Post by jojo »

via the bin/otrs.Console.pl Maint::Email::MailQueue command
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Otrsstarter
Znuny newbie
Posts: 16
Joined: 03 Apr 2020, 07:40
Znuny Version: 6.0 Community Edi
Real Name: Norbert

Re: Message sending already in progress! Skipping...

Post by Otrsstarter »

Ok now i Delete the Communication, now there was not more 1600 Mails going out , now more is it 183 Mails.

I Wait or going out or not..

Thanks
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