Good morning all,
I have a problem, I just upgraded OTRS from version 5.0.5 to version 5.0.41
I have the authentication page that appears and when entering my credentials, I have an 'internal server error' message.
On the log file below the errors:
[Thu Jun 18 12:20:12 2020] [error] Can't locate object method "new" via package "Kernel::Modules::AgentDashboard" at /opt/otrs//Kernel/System/Web/InterfaceAgent.pm line 1026.\n
Can you help me please?
thank you in advance for your return
Mehdi
Update OTRS 5.0.5 -> 5.0.41
Moderator: crythias
-
- Znuny superhero
- Posts: 914
- Joined: 15 Dec 2016, 15:13
- Znuny Version: All
- Real Name: Emin
- Company: Efflux GmbH
- Contact:
Re: Update OTRS 5.0.5 -> 5.0.41
Hello Mehdi,
That can't be the only message you see in your logs; there must be more.
— Emin
That can't be the only message you see in your logs; there must be more.
— Emin
Professional Znuny and OTRS services: efflux.de | efflux.de/en/
Free and premium add-ons: German | English
Free and premium add-ons: German | English