Hi, i changed the path of otrs from /opt/otrs/ to /opt/support/ all work correctly but when i see in the System Log and appear this message.
Please any help.
[SOLVED] OTRS problems when change directory
Moderator: crythias
-
- Znuny superhero
- Posts: 682
- Joined: 29 May 2012, 22:47
- Znuny Version: 6.0.24
- Real Name: Klaus Salazar
- Location: Perú
[SOLVED] OTRS problems when change directory
You do not have the required permissions to view the files attached to this post.
Last edited by klausneil on 30 Jun 2020, 02:06, edited 1 time in total.
-
- Znuny superhero
- Posts: 888
- Joined: 15 Dec 2016, 15:13
- Znuny Version: All
- Real Name: Emin
- Company: Efflux GmbH
- Contact:
Re: OTRS problems when change directory
Hey,
You have to change some other paths as well.
It's not really worth it if you just want to change /opt/otrs to /opt/support.
Just create a symlink pointing to /opt/otrs.
— Emin
You have to change some other paths as well.
It's not really worth it if you just want to change /opt/otrs to /opt/support.
Just create a symlink pointing to /opt/otrs.
— Emin
Last edited by zzz on 29 Jun 2020, 18:09, edited 1 time in total.
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/
Free and premium add-ons: German | English
Free and premium add-ons: German | English
-
- Znuny superhero
- Posts: 618
- Joined: 24 Feb 2012, 03:58
- Znuny Version: LTS and Features
- Real Name: Mo Azfar
- Location: Kuala Lumpur, MY
- Contact:
Re: OTRS problems when change directory
The path changing should also be reflect in
The error showing 'Fetchmail' is not found..
if using fetchmail, make sure the fetchmail is installed and the path is defined in system configuration
Code: Select all
$OTRS_HOME/scripts/apache2-httpd.include.conf
$OTRS_HOME/scripts/apache2-perl-startup.pl
$OTRS_HOME/Kernel/Config.pm
/etc/httpd/conf.d/zzz_otrs.conf
if using fetchmail, make sure the fetchmail is installed and the path is defined in system configuration
-
- Znuny superhero
- Posts: 682
- Joined: 29 May 2012, 22:47
- Znuny Version: 6.0.24
- Real Name: Klaus Salazar
- Location: Perú
Re: OTRS problems when change directory
Hi, well zzz in efect i changed all the paths that i make in the installation
Exactly i changed this files and i see that fetchmail is enable when i dont needed; them i disable and all work
Thanks to both and good luck.skullz wrote: ↑29 Jun 2020, 17:36 The path changing should also be reflect in
The error showing 'Fetchmail' is not found..Code: Select all
$OTRS_HOME/scripts/apache2-httpd.include.conf $OTRS_HOME/scripts/apache2-perl-startup.pl $OTRS_HOME/Kernel/Config.pm /etc/httpd/conf.d/zzz_otrs.conf
if using fetchmail, make sure the fetchmail is installed and the path is defined in system configuration