[SOLVED] LDAP Customer into Company

[Orichinal]

Hello Guys,

do you have an idea how i can sort departments into different groups?
Every user is sorted inside the Active Directory and has the department name within the AD object.

Can i somehow create and sort users automatically into groups by looking to that active directory field?

[wurzel]

Hi,

yes, use CustomerID and map it to the field.

https://doc.otrs.com/doc/manual/admin/6 ... er-backend

Code: Select all

        [ 'UserCustomerID', 'CustomerID', 'mail',            0, 1, 'var', '', 0 ],

change "mail" to your attribute and check all other CustomerID settings in the ldap config, too. they have to match to the field, too.


FLo

[Orichinal]

Oh well the solution is pretty easy actually.
Thank you very much, have a great day!