Hi i have a trouble with the receive emails from accounts external, when i send a email to otrs system not fetch automaticly i have that push the fetch option
In the Log Sytem i see that all is right
Also i configure the log in /var/log/otrs.log but make a file call otrs.log.2020-05
root@hds:~# tail -f /var/log/otrs.log.2020-05
[Thu May 28 11:38:02 2020][Error][/opt/support/bin/otrs.PostMaster.pl][80] otrs.PostMaster.pl is deprecated, please use console command 'Maint::PostMaster::Read' instead.
and i see that in syslog appearme this message
But the system not send the email of autoresponse. Please help me.
[SOLVED] Otrs trouble when i receive a email
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[SOLVED] Otrs trouble when i receive a email
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Last edited by klausneil on 30 May 2020, 18:03, edited 1 time in total.
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- Znuny superhero
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Re: Otrs trouble when i receive a email
Hi, i solved this trouble cause the trouble was that the path /otrs_path/var/tmp/CacheFileStorable/ with user otrs and this is all.
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Sending of email is not working
When i try to send emails through OTRS is not sending emails.
Thanks,
Ismail
Thanks,
Ismail
Re: [SOLVED] Otrs trouble when i receive a email
please don't hijack old threads but open a new one in the Help Forum with an approbiate description of the issue
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Sending of email is not working
Hi.
i had issue sending emails too, the problema was related to my 250 relays i can send daily, was used, so, no more emails was sending.
i found this short manual very usefull to check the email queue , delete queue and force to send emails manualy and see a log related what happened with my emails,
https://doc.otrs.com/doc/manual/admin/6 ... html#email