Is there any way I can insert customer variables in this part of the process, specifically in the "from" key? The only variables that I can use in this step are those of dynamic field and those that contain '"TITLE" in the name, but none of these references the customer's information, which is what I need!
I tried several variables including the one in the photo and none of them worked
Basically I wanted "from" to be the user who created the process.
Variables in transition acts
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Variables in transition acts
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Re: Variables in transition acts
Hi,
AFAIK the creator is not a variable you can use
Flo
AFAIK the creator is not a variable you can use
Flo
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OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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Re: Variables in transition acts
Hi,
wurzel is right, no chance without commercial add-ons :-/
- Roy
wurzel is right, no chance without commercial add-ons :-/
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?