Hello everybody,
looking for a solution that could satisfy my needs, I came across this Topic which talks about the possibility of hiding the Dynamic Fields based on the selected queue:
https://forums.otterhub.org/viewtopic.php?t=40185
From the link indicated you can download this addon:
https://github.com/reneeb/otrs-HideDynamicFields
Which apparently can be installed directly from the Web GUI => Admin | Package manager:
https://forums.otterhub.org/viewtopic.php?t=11609
Has anyone of you already installed and used it? Do you have any advice for me?
Thanks everyone in advance.
Stephen
Show_Hide Dynamic Fields
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Re: Show_Hide Dynamic Fields
Hi,
Please describe your need in details - what where how it should works?
Please describe your need in details - what where how it should works?
Alexey Yusov
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Re: Show_Hide Dynamic Fields
Hey,
You don't need to worry. The add-on is safe to use.
You can also download it from here: https://opar.perl-services.de/dist/Hide ... elds-6.0.5
— Emin
You don't need to worry. The add-on is safe to use.
You can also download it from here: https://opar.perl-services.de/dist/Hide ... elds-6.0.5
— Emin
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Re: Show_Hide Dynamic Fields
Thank you very much, really!zzz wrote: ↑25 Feb 2021, 20:13 Hey,
You don't need to worry. The add-on is safe to use.
You can also download it from here: https://opar.perl-services.de/dist/Hide ... elds-6.0.5
— Emin
Have you installed it? Does it really work?
Do you have any suggestions for both installation and use to give me?
Thank you again
Stefano
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Re: Show_Hide Dynamic Fields
Last time i tried it (a long long ago), yes its work..
However, if you want to hide mandatory, you wont be able to submit the form..
Not sure now its support or not..
However, if you want to hide mandatory, you wont be able to submit the form..
Not sure now its support or not..
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Re: Show_Hide Dynamic Fields
Currently mandatory fields can be hidden, but submitting the form won't work. You can file a bug at https://github.com/reneeb/otrs-HideDynamicFields and I'll have a look (but not in the next two weeks).
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Re: Show_Hide Dynamic Fields
i opened a bug, perhaps i will pull later if i have more time to explore it..
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