We are having trouble processing mails after they are fetched and I'm hoping you could help us.
Code: Select all
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-55 Perl: 5.16.3 OS: linux Time: Tue Jul 13 02:10:35 2021
Message: Could not re-process email /opt/otrs/var/spool/problem-email-fb4d520a941e02cb0331e7b9be8c5f46.
Traceback (4753):
Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess::Run Line: 74
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
Error: There were problems importing the spool mails.
I can give you any information you need, any help is appreciated!