OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
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OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Greetings,
I upgraded from 6.0.34 to 6.1.2 and now I am constantly receiving the following error: (What should I do?)
-----------------------------------------------------------------
Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/CloudService/Backend/Run.pm line 63.
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
Error: System registration update was not sent successfully.
Error: RegistrationUpdate - Can't contact registration server
I upgraded from 6.0.34 to 6.1.2 and now I am constantly receiving the following error: (What should I do?)
-----------------------------------------------------------------
Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/CloudService/Backend/Run.pm line 63.
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Oct 25 15:30:13 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (59480):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: (eval) Line: 145
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
Error: System registration update was not sent successfully.
Error: RegistrationUpdate - Can't contact registration server
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Run
viewtopic.php?p=173136#p173136
Code: Select all
bin/otrs.Console.pl Dev::Code::CPANUpdate --mode stable
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
I ran the following:
su - otrs -s /bin/bash
bin/otrs.Console.pl Dev::Code::CPANUpdate --mode stable
It performed two tasks - a CA task and another successfully. I restarted the appliance and I still receive the notification every 5hrs.
su - otrs -s /bin/bash
bin/otrs.Console.pl Dev::Code::CPANUpdate --mode stable
It performed two tasks - a CA task and another successfully. I restarted the appliance and I still receive the notification every 5hrs.
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Opps..i may be wrong but no harm running earlier script..
Perhaps waiting for another 6.1.x users
Perhaps waiting for another 6.1.x users
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
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- Znuny advanced
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
no worries, its not a huge deal - but clearly there is something that was added or removed in this release that is looking to do something it can't. lol
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Schau mal, ob die SysConfig-Option CloudServiceProxyURL aktiv und gefüllt ist...
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
I have no idea what you just said?
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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- Znuny advanced
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
When I go into Admin --> SysConfig --> Searching up CloudServices brings me to these sections:
When I search for CloudServiceProxyURL, nothing within the search returns
So I am not sure why CloudServices is attempting to reach a particular host...
When I search for CloudServiceProxyURL, nothing within the search returns
So I am not sure why CloudServices is attempting to reach a particular host...
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
-
- Znuny advanced
- Posts: 133
- Joined: 07 Oct 2015, 05:54
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- Real Name: Tony
- Company: Upson Productions, LLC
- Location: DC
Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
... bump
Is there no solution to this issue? No one else update to 6.1.2 on CentOS?
Edit: I see a 6.2.1-02 has been dropped on 10/28. I'll try updating to that and test.
Is there no solution to this issue? No one else update to 6.1.2 on CentOS?
Edit: I see a 6.2.1-02 has been dropped on 10/28. I'll try updating to that and test.
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Hi,
You can try this but I was not able to reproduce your error. Let me know how it works with 6.2.1, there already another solution possible to fix this.
- Roy
You can try this but I was not able to reproduce your error. Let me know how it works with 6.2.1, there already another solution possible to fix this.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny advanced
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Updating didnt help. I still receive this every 5 minutes:
It is attempting to talk to some registration server ??
Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/CloudService/Backend/Run.pm line 63.
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Nov 1 10:30:10 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (29505):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 143
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 122
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Nov 1 10:30:10 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (29505):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 143
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 122
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
ERROR: OTRS-otrs.Console.pl-Maint::Registration::UpdateSend-35 Perl: 5.16.3 OS: linux Time: Mon Nov 1 10:30:10 2021
Message: Can't perform POST on https://: 500 No Host option provided
Traceback (29505):
Module: Kernel::System::WebUserAgent::Request Line: 246
Module: Kernel::System::CloudService::Backend::Run::Request Line: 342
Module: Kernel::System::Registration::RegistrationUpdateSend Line: 688
Module: Kernel::System::Console::Command::Maint::Registration::UpdateSend::Run Line: 95
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 143
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 122
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 233
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
Error: System registration update was not sent successfully.
Error: RegistrationUpdate - Can't contact registration server
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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- Administrator
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Hi,
Add this line to your Kernel/Config.pm
This job should be activated and you're gonna remove it with the line above.
- Roy
Add this line to your Kernel/Config.pm
Code: Select all
delete $Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'RegistrationUpdateSend'};
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny advanced
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- Real Name: Tony
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- Location: DC
Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
I added the line, do I need to bounce the appliance for it to take affect? And what is this job doing - seems to be new, as I never received this error before?root wrote: ↑01 Nov 2021, 17:26 Hi,
Add this line to your Kernel/Config.pm
This job should be activated and you're gonna remove it with the line above.Code: Select all
delete $Self->{'Daemon::SchedulerCronTaskManager::Task'}->{'RegistrationUpdateSend'};
- Roy
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
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Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
Hey,
There should be no more information needed.
It's a cloud service from OTRS Group times. It used to call 'https://cloud.otrs.com/otrs/public.pl' and is now calling 'https://addons.znuny.com/api/otrs_cloud_service/'.
Your last images are not online anymore, but it seems like your configuration is incomplete. Did you execute the migration script?
You should also execute "bin/otrs.Console.pl Maint::Config::Rebuild --cleanup" as the otrs user.
— Emin
There should be no more information needed.
It's a cloud service from OTRS Group times. It used to call 'https://cloud.otrs.com/otrs/public.pl' and is now calling 'https://addons.znuny.com/api/otrs_cloud_service/'.
Your last images are not online anymore, but it seems like your configuration is incomplete. Did you execute the migration script?
You should also execute "bin/otrs.Console.pl Maint::Config::Rebuild --cleanup" as the otrs user.
— Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/
Free and premium add-ons: German | English
Free and premium add-ons: German | English
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- Znuny advanced
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- Location: DC
Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
I added the script to my Config.pm (and restarted the appliance) --> I then ran the maintenance script you mentioned above (and restarted the appliance). I will let you know if I continue to receive the message.zzz wrote: ↑01 Nov 2021, 20:47 Hey,
There should be no more information needed.
It's a cloud service from OTRS Group times. It used to call 'https://cloud.otrs.com/otrs/public.pl' and is now calling 'https://addons.znuny.com/api/otrs_cloud_service/'.
Your last images are not online anymore, but it seems like your configuration is incomplete. Did you execute the migration script?
You should also execute "bin/otrs.Console.pl Maint::Config::Rebuild --cleanup" as the otrs user.
— Emin
I never backed up my images to the cloud (if that is what the service did). So I do not believe I am missing any configuration(s) here.
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
-
- Znuny advanced
- Posts: 133
- Joined: 07 Oct 2015, 05:54
- Znuny Version: 7.0.2
- Real Name: Tony
- Company: Upson Productions, LLC
- Location: DC
Re: OTRS Scheduler Daemon Cron: RegistrationUpdateSend??
This step appears to have resolved my issue. Thank you.zzz wrote: ↑01 Nov 2021, 20:47 Hey,
There should be no more information needed.
It's a cloud service from OTRS Group times. It used to call 'https://cloud.otrs.com/otrs/public.pl' and is now calling 'https://addons.znuny.com/api/otrs_cloud_service/'.
Your last images are not online anymore, but it seems like your configuration is incomplete. Did you execute the migration script?
You should also execute "bin/otrs.Console.pl Maint::Config::Rebuild --cleanup" as the otrs user.
— Emin
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments