zzz wrote: ↑25 Nov 2021, 07:40
Hey,
What does the server log say; any errors?
— Emin
Only spot I could find logs were in /opt/otrs/var/log/Daemon/
and they read:
DBI connect('database=otrs;host=127.0.0.1','otrs',...) failed: Can't connect to MySQL server on '127.0.0.1' (111) at /opt/otrs/Kernel/System/DB.pm line 205.
ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager-35 Perl: 5.16.3 OS: linux Time: Wed Nov 24 18:50:34 2021
Message: Can't connect to MySQL server on '127.0.0.1' (111)
Traceback (3920):
Module: Kernel::System::DB::Prepare Line: 683
Module: Kernel::System::Daemon::SchedulerDB::RecurrentTaskUnlockExpired Line: 2389
Module: Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager::PostRun Line: 116
Module: (eval) Line: 331
Module: main::Start Line: 331
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152
Tony
OTRS version installed: v7.0.2 (.rpm)
OS: CENTOS7 (latest updates via -yum install)
OS: Ubuntu 20.04.3 (latest apt-get upgrades)
GURU: Microsoft & VMware Environments