Session - OTRSCustomerInterface error JavaScript

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franklinfarias
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Real Name: Franklin Farias
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Session - OTRSCustomerInterface error JavaScript

Post by franklinfarias »

Problem in SESSION sharing on customer.pl, when the session is created by GenericInterface (WS).

Using the url

http://otrs.domain/otrs/customer.pl?OTR ... face=token

When browsing the articles, a JavaScript error is not enabled or not supported.

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-- Franklin Farias
OTRS Community v6.0 on CentOS 7 with MySQL
OTRS (OnPremisse) v7.0 on CentOS 7 with MySQL
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root
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Re: Session - OTRSCustomerInterface error JavaScript

Post by root »

Hi,

I'm not sure but I guess due to the fact that there was no "regular" login via customer.pl the JS / CSS cache file are not generated.
What happens if you once login manually and try the using a session id?

- Roy
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andrepimenta
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Joined: 21 Dec 2021, 12:31
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Real Name: André Basílio

Re: Session - OTRSCustomerInterface error JavaScript

Post by andrepimenta »

Hello Did you resolve the issue? I HAve the same problem.

Thanks
André
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