Okay, so sending emails is working for system messages and ticket creation but not for ticket update notifications. When I check the mail logs I find that the emails are being sent to the wrong relay. I'm currently relaying through an IIS 6 relay. I have no idea where to find this setting as I'm using simple SMTP and not Sendmail.
The error is as below:
to=blah@ blah.org, relay=smtp2@blah.org, stat=deferred.
The smtp2 relay setting is wrong. I've ben all over the sysconfig and the otrs config files and cannot find where I can change this.
SMTP Relay Wrong
Moderator: crythias
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root
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Re: SMTP Relay Wrong
Hi,
What is the value of your setting "SendmailModule"?
- Roy
What is the value of your setting "SendmailModule"?
- Roy
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griff6r
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Re: SMTP Relay Wrong
It's set to SMTP, not sendmail. That's what is confusing about this.
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root
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Re: SMTP Relay Wrong
Hi,
Then check the settings starting with "SendmailModule::"
- Roy
Then check the settings starting with "SendmailModule::"
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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griff6r
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Re: SMTP Relay Wrong
I've double-checked these settings a hundred times. Admin notifications are going. Ticket creation emails are going. I don't know where it's getting that different smtp relay setting when sending queue and owner updates.
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root
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Re: SMTP Relay Wrong
Hi,
Do you have the add-on MultiSMTP installed?
-Roy
Do you have the add-on MultiSMTP installed?
-Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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griff6r
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Re: SMTP Relay Wrong
Nope.