Hi,
i installed znuny 6.4.3, and before testing anything i updated to 6.4.4. - so i am not sure if the problem i am about to describe is actually from the update or from the beginning:
In all dialogues where i can/must enter text, the text input field is "inactive", i cannot use it.
For example in the change owner dialogue:
It doesnt matter which user it is, so it doesnt seem to be a rights issue (in otrs, at least).
I also checked otrs & apache logs and didnt find a clue.
What could it be?
And while we are at it - what is the best way to debug problems like that, are there any other logfiles i am missing?
Text Input field not working
Moderator: crythias
Text Input field not working
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OTRS 5.0.24 (with ITSM Modules) and Znuny 6.4.4 in staging
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- Znuny superhero
- Posts: 638
- Joined: 24 Feb 2012, 03:58
- Znuny Version: LTS and Features
- Real Name: Mo Azfar
- Location: Kuala Lumpur, MY
- Contact:
Re: Text Input field not working
During the update script, the script will ask to migrate the sysconfig? Did you select yes?
This sysconfig is regarding the rich text editor
Or try
This sysconfig is regarding the rich text editor
Or try
Code: Select all
otrs.Console.pl Maint::Config::Rebuild --cleanup
otrs.Console.pl Maint::Config::Rebuild
otrs.Console.pl Maint::Config::Sync
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
Re: Text Input field not working
thanks! That was it!
OTRS 5.0.24 (with ITSM Modules) and Znuny 6.4.4 in staging