Greetings,
I need help with the following error message while creating a ticket in the customer interface:
You don't have sufficient permissions for ticket creation in default queue.
The group for the default queue is already inserted in the customer CustomerGroupAlwaysGroups.
Is there something else I should check or that I am missing?
Best Regards
[SOLVED]You don't have sufficient permissions for ticket creation in default queue.
Moderator: crythias
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- Znuny advanced
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[SOLVED]You don't have sufficient permissions for ticket creation in default queue.
Last edited by iclaude on 20 Jun 2023, 09:40, edited 1 time in total.
OTRS 6
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Re: You don't have sufficient permissions for ticket creation in default queue.
HI,
Please show the error in the log after you set system configuration MinimumLogLevel to debug.
- Roy
Please show the error in the log after you set system configuration MinimumLogLevel to debug.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny advanced
- Posts: 104
- Joined: 31 Mar 2016, 10:30
- Znuny Version: OTRS 6.0.30
- Real Name: Claude Chelene
Re: You don't have sufficient permissions for ticket creation in default queue.
Greetings,
Thank you for your reply.
Problem solved.
I had an ACL blocking ticket creation to the default queue.
Best Regards
Thank you for your reply.
Problem solved.
I had an ACL blocking ticket creation to the default queue.
Best Regards
OTRS 6