Hey,
I'm trying to authenticate and authorize external database customers (keycloak) using openid connect and HTTPBasicAuth as described here: viewtopic.php?t=42397
However, after authentication, the message 'No UserID found for 'customer_username' appears.. because these users do not exist in the otrs users table..
How can I configure correctly?
OpenID + HTTPBasicAuth : No UserID found for 'username'
Moderator: crythias
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alipioluiz
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root
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Re: OpenID + HTTPBasicAuth : No UserID found for 'username'
Hi,
The linked post describes how it's done for agents, not customer users.
Let's start with the basics. Have you verified that the opened configuration works? Typically the username is shown in the access log.
- Roy
The linked post describes how it's done for agents, not customer users.
Let's start with the basics. Have you verified that the opened configuration works? Typically the username is shown in the access log.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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alipioluiz
- Znuny newbie
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- Joined: 26 Mar 2019, 16:15
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Re: OpenID + HTTPBasicAuth : No UserID found for 'username'
Hi, root.
I adapted for customers. I've made all configuration lile the linked post and changed Config.pm to use CustomerAuth::HTTPBasicAuth.
The OpenID connection is working..Access log is showing all variables from apache2+openidc, and I'm using OIDC_CLAIM_preferred_username in $User.
No UserID found for 'username'
username is the value of OIDC_CLAIM_preferred_username.
I adapted for customers. I've made all configuration lile the linked post and changed Config.pm to use CustomerAuth::HTTPBasicAuth.
The OpenID connection is working..Access log is showing all variables from apache2+openidc, and I'm using OIDC_CLAIM_preferred_username in $User.
No UserID found for 'username'
username is the value of OIDC_CLAIM_preferred_username.
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root
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Re: OpenID + HTTPBasicAuth : No UserID found for 'username'
Hi,
The it is like the message said: there is no customer user with this login name.
- Roy
The it is like the message said: there is no customer user with this login name.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
alipioluiz
- Znuny newbie
- Posts: 13
- Joined: 26 Mar 2019, 16:15
- Znuny Version: 6.0.17
Re: OpenID + HTTPBasicAuth : No UserID found for 'username'
I managed to get it working. I had to add an authentication module based on HTTPBasicAuth that checks if the user exists; otherwise, it creates the user during the authorization process.
Thanks.
Thanks.