Disable "My queues" in Znuny 7

Moderator: crythias

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ThinkHead
Znuny newbie
Posts: 16
Joined: 23 Apr 2024, 13:30
Znuny Version: 7.1.17
Real Name: Jan Kotek

Disable "My queues" in Znuny 7

Post by ThinkHead »

Hello,

I want diable "My Queues" in menu Ticekt. I try this one

Navigate in the SysConfig to:
Ticket → Frontend::Agent::Preferences

and disable the widget PreferencesGroups###CustomQueue.

Or set Active to 0 to set the default to unselected.

Unfortunately, this only disabled the option for our users to select queues in the My queues item. Please do not anybody know how to proceed in version 7.xx?

Thank you in advance
Znuny 7.1.3, CentOS 9, MariaDB
root
Administrator
Posts: 4249
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Disable "My queues" in Znuny 7

Post by root »

Hi,

AFAIK this can't be disabled via system configuration.

- Roy
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ThinkHead
Znuny newbie
Posts: 16
Joined: 23 Apr 2024, 13:30
Znuny Version: 7.1.17
Real Name: Jan Kotek

Re: Disable "My queues" in Znuny 7

Post by ThinkHead »

root wrote: 02 Jul 2024, 15:44 Hi,

AFAIK this can't be disabled via system configuration.

- Roy

Hello Roy,

thank for your reply.
Znuny 7.1.3, CentOS 9, MariaDB
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