Hello,
I want diable "My Queues" in menu Ticekt. I try this one
Navigate in the SysConfig to:
Ticket → Frontend::Agent::Preferences
and disable the widget PreferencesGroups###CustomQueue.
Or set Active to 0 to set the default to unselected.
Unfortunately, this only disabled the option for our users to select queues in the My queues item. Please do not anybody know how to proceed in version 7.xx?
Thank you in advance
Disable "My queues" in Znuny 7
Moderator: crythias
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- Znuny newbie
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- Real Name: Jan Kotek
Disable "My queues" in Znuny 7
Znuny 7.1.3, CentOS 9, MariaDB
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Re: Disable "My queues" in Znuny 7
Hi,
AFAIK this can't be disabled via system configuration.
- Roy
AFAIK this can't be disabled via system configuration.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 16
- Joined: 23 Apr 2024, 13:30
- Znuny Version: 7.1.17
- Real Name: Jan Kotek