SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
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SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
Hi all.
I want to test the migration from otrs 6.0.29 to znuny 6.5.6.
I noticed some difference in database, mainly (I think) the introducion of table permission_groups.
In general, when I install a new version, the initial installer (if I select an existing db) updates also the database ?
Or, there are scripts to update the database from a version to another?
Thanks
Rod
I want to test the migration from otrs 6.0.29 to znuny 6.5.6.
I noticed some difference in database, mainly (I think) the introducion of table permission_groups.
In general, when I install a new version, the initial installer (if I select an existing db) updates also the database ?
Or, there are scripts to update the database from a version to another?
Thanks
Rod
Last edited by rodolfor on 23 Feb 2024, 16:43, edited 2 times in total.
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Re: migrate database from otrs 6.0.29 to znuny 6.5.6
you have to upgrade from one major version to another : 6.0 > 6.1 > 6.2 > 6.3 > 6.4 > 6.5
the procedure in the doc includes a step were the database is upgraded
the procedure in the doc includes a step were the database is upgraded
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znuny 6.5.8
postgresql
Rocky Linux
znuny 6.5.8
postgresql
Rocky Linux
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Re: migrate database from otrs 6.0.29 to znuny 6.5.6
Migration script (scripts/MigrateToZnuny6_x.pl) will handle all this db things.
And if course u have to do 1 by 1. as mention above
And if course u have to do 1 by 1. as mention above
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
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OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This
Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
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Re: migrate database from otrs 6.0.29 to znuny 6.5.6
Thanks to gsalin and skullz suggestions, I found this document:
https://www.infiniroot.com/blog/1272/ho ... -znuny-lts
https://www.infiniroot.com/blog/1272/ho ... -znuny-lts
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Re: SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
You could also have a look at the docs:
https://doc.znuny.org/znuny_lts/releas ... pdate.html
Best of luck!
https://doc.znuny.org/znuny_lts/releas ... pdate.html

Best of luck!
Re: SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
Do I read the docs correctly that a migration from OTRS CE is not supported and not documented?
Thanks!
Thanks!
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Re: SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
It is possible and documented. That's basically the first notice:
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Re: SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
I don't know... It reads as if this is the description for upgrading from one Znuny version to the next. Which doesn't affect me since I started with 6.5.9 LTS. What I do want however is migrate the tickets and settings from an existing OTRS CE installation.
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Re: SOLVED: migrate database from otrs 6.0.29 to znuny 6.5.6
I mean, the doc states that it's possible and every answer in this topic states the same information — including mine, which was directed to you.
I am not sure where the presumption that migrating from OTRS 6 (Community Edition) is not possible comes from.
Znuny offers a native way to migrate from OTRS 6 or Znuny 6.0.x LTS to Znuny 6.1.x. In this case, update also means migrate. Is the wording the issue?
I am not sure where the presumption that migrating from OTRS 6 (Community Edition) is not possible comes from.
Znuny offers a native way to migrate from OTRS 6 or Znuny 6.0.x LTS to Znuny 6.1.x. In this case, update also means migrate. Is the wording the issue?
Professional Znuny and OTRS services: efflux.de | efflux.de/en/
Free and premium add-ons: German | English
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