The system try to send email each minute.
After 2 minutes it try to resend.
If it fails it stops.
How can I sets the parameters for seconds interval and retry number?
In sysconfig I have ,in key MailQueue, IncrementAttemptDelayInMinutes = 2 and ItemMaxAttempts = 3.
(seems like do not consider the value of ItemMaxAttempts
or it consider the message "Resending pause still active for message" as a try)
Code: Select all
Kernel::System::Email::SMTP Received message for sending, validating message contents. 23/01/2025 08:57:08
Kernel::System::Email Error sending message using backend 'Kernel::System::Email::SMTP'. 23/01/2025 08:57:09
Kernel::System::MailQueue Message could not be sent! Error message: Can't connect to test.aloha.net: ! 23/01/2025 08:57:09
Kernel::System::MailQueue Temporary problem returned from server, requeuing message for sending. Message: SMTPCode: -, ErrorMessage: Can't connect to test.aloha.net: ! 23/01/2025 08:57:09
Kernel::System::MailQueue Resending pause still active for message with id "143140", please wait until "2025-01-23 08:59:09"! 23/01/2025 08:58:07
Kernel::System::MailQueue Resending pause still active for message with id "143140", please wait until "2025-01-23 08:59:09"! 23/01/2025 08:59:07
Kernel::System::MailQueue Message could not be sent! Error message: 23/01/2025 09:00:08
Kernel::System::MailQueue Permanent sending problem or we reached the sending attempt limit. Message will be removed 23/01/2025 09:00:08