App password instead of google oauth in znuny/otrs

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beingbaban
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App password instead of google oauth in znuny/otrs

Post by beingbaban »

can we use app password instead of google oauth in znuny/otrs as rules are changing starting march 14, 2025.
Though they have mentioned with exception of app password, but what you guys recommend?
Johannes
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Re: App password instead of google oauth in znuny/otrs

Post by Johannes »

Hi,

why dont just use OAuth? What rules are changing, can you explain this a bit more?
beingbaban
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Joined: 20 Sep 2022, 13:59
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Re: App password instead of google oauth in znuny/otrs

Post by beingbaban »

This is what their update says

Starting March 14, 2025, Google Workspace accounts will only allow access to apps using OAuth. Password-based access (with the exception of App Passwords) will no longer be supported. POP and IMAP are NOT going away and can still be enabled with apps that connect using OAuth.
beingbaban
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Joined: 20 Sep 2022, 13:59
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Re: App password instead of google oauth in znuny/otrs

Post by beingbaban »

HI Johannes,

Can you please review and suggest.
Johannes
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Re: App password instead of google oauth in znuny/otrs

Post by Johannes »

My suggestion is to use OAuth, if every other support is dropped.
why dont just use OAuth?
my question is still valid
beingbaban
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Posts: 68
Joined: 20 Sep 2022, 13:59
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Re: App password instead of google oauth in znuny/otrs

Post by beingbaban »

HI Johannes,

Thanks for the suggestion, we have implemented oauth and are able to fetch tickets.
But since we have multiple support emails/domains so we are using Multismtp plugin.
Our znuny/otrs version is 6 lts.
We dont see any option to use oauth for sending.
Can you suggest how it can be achieved?
Thanks again.
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