Dashboard - Reminder Tickets

Moderator: crythias

Post Reply
FHDENIT
Znuny newbie
Posts: 17
Joined: 16 Jun 2022, 08:12
Znuny Version: 6.5.10
Real Name: Frelsens Hær IT

Dashboard - Reminder Tickets

Post by FHDENIT »

After upgrade to 6.5.15 our dashboard widget show only the tickets that are due, but also tickets that have a reminder date several months from now on.

That are confusing as before it only show the one that was due.

Can I change and where ?
FHDENIT
Znuny newbie
Posts: 17
Joined: 16 Jun 2022, 08:12
Znuny Version: 6.5.10
Real Name: Frelsens Hær IT

Re: Dashboard - Reminder Tickets

Post by FHDENIT »

Have no clue but in "DashboardBackend###0100-TicketPendingReminder" Attributes was changed from
"TicketPendingTimeOlderMinutes=1;StateType=pending reminder;SortBy=PendingTime;OrderBy=Up;" to "StateType=pending reminder;SortBy=PendingTime;OrderBy=Up;"

Changed it back and now showing as we want
Post Reply