Special characters encoding issue

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SylvainL
Znuny newbie
Posts: 1
Joined: 15 Jul 2025, 09:34
Znuny Version: 6.5
Real Name: Sylvain

Special characters encoding issue

Post by SylvainL »

Hello everyone,

When Znuny sends an e-mail containing special characters (such as “é”, “à”), the Subject header is MIME encoded (e.g. =?UTF-8?Q?...?=).
The problem is that Znuny does not seem to expose, via the interface or system configuration, the options for controlling the MIME encoding of headers (particularly Subject).
The code that generates these MIME entities is internal and cannot be configured without directly modifying the Perl modules responsible for sending e-mails.

Is there an existing solution to solve this problem? This creates problem for our French speaking users and would be great solving

Thanks!
root
Administrator
Posts: 4250
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Special characters encoding issue

Post by root »

Hello,

What exactly do you want to control regarding the MIME encoding?

- Roy
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