Hi there,
i want to use tt snippets in my templates. It works well UNTIL someone reopens the template file again.
In that case the tt snippet code gets replaced into html syntax or deleted at all and the tt code is vanished or causes a error on the template usage.
Is there a best practice to use tt inside templates and how to maintain them, that power users can also get access to the templates?
Means i require that my tt code stays untouched or highlighted in a way, that the power users know "do not touch it"
Best practice with znuny 7.x and templates with tt code?
Moderator: crythias
-
- Znuny wizard
- Posts: 369
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Best practice with znuny 7.x and templates with tt code?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO power users and admins
Specialized for AI-based Solutions with Znuny
IT Governance Portal
Specialized for AI-based Solutions with Znuny
IT Governance Portal
-
- Znuny wizard
- Posts: 369
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Re: Best practice with znuny 7.x and templates with tt code?
anyone?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO power users and admins
Specialized for AI-based Solutions with Znuny
IT Governance Portal
Specialized for AI-based Solutions with Znuny
IT Governance Portal
-
- Znuny wizard
- Posts: 369
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Re: Best practice with znuny 7.x and templates with tt code?
anyone who from the znuny developers who can confirm or not confirm this issue?
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO power users and admins
Specialized for AI-based Solutions with Znuny
IT Governance Portal
Specialized for AI-based Solutions with Znuny
IT Governance Portal
-
- Moderator
- Posts: 435
- Joined: 30 Jan 2008, 02:26
- Znuny Version: All of them ^^
- Real Name: Hannes
- Company: Znuny|OTTERHUB
Re: Best practice with znuny 7.x and templates with tt code?
Hi,
I don't understand what you are doing. Could you post some screenshots to help us understand whats happeing.
Right now I'm probably confused with our templates and *.tt files
Thanks
I don't understand what you are doing. Could you post some screenshots to help us understand whats happeing.
Right now I'm probably confused with our templates and *.tt files
Thanks