NEW: Announcement Add-on - System Announcements for Znuny 7.2.x

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stephan14x
Znuny newbie
Posts: 24
Joined: 08 Jan 2014, 08:54
Znuny Version: 2.4 > 3.3 > 6 > 7.2
Real Name: Stephan Lang
Contact:

NEW: Announcement Add-on - System Announcements for Znuny 7.2.x

Post by stephan14x »

Hello everyone,

I have a new add-on for you: The Announcement Add-on for professional system announcements.

What does the add-on do?

The Announcement Add-on allows you to display announcements for maintenance windows, outages and important information directly in Znuny - for agents and customers.

Features:
  • Three announcement types - Info (blue), Warning (orange), Critical (red)
  • Flexible target audiences - Agents only or Agents and Customers
  • Login Banner - Show important info before login
  • Scheduled publishing - Valid from/to for automatic show/hide
  • WYSIWYG Editor - Formatted content with bold, lists, links
  • Header Display - Colored badge shows highest severity
  • Fullscreen Overlay - View all active announcements at a glance
Typical Use Cases:
  • Announce planned maintenance windows
  • Communicate current outages
  • Introduce new features
  • Important notices for all users
Technical Details:
  • Permissions via AnnouncementManager group (RW/RO)
  • 5 minute cache (configurable)
  • Data persists after uninstallation
  • German and English translations
Compatibility:
  • Znuny 7.2.x
Installation & Download & Documentation

- Repository: https://codeberg.org/wolkig-it/znuny_announcement
- Blog post with screenshots: https://wolkig.it/de/blog/znuny-announcement-addon/
- Documentation: In the repository under /docs

License:

GNU GPL v3 - free to use, open source, contributions welcome!

Feedback and suggestions for improvement are welcome!
This add-on was created with the help of Claude Code - feel free to ask if you're interested in the development methodology.

Best regards
Stephan Lang
wolkig.it

This is an English translation of the original German post, published to reach a wider audience.
Started with OTRS 2.4 and used OTRS 6.0 until 2023
After a Year of Hell using a leading cloud tool, I'm resetting to OTRS Znuny - Voyager Reference intended
Currently building a new Znuny 7.2 system
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