Hi,
I want to personnalized the public web page for FAQ.
I follow step described in here :
http://doc.otrs.org/2.4/en/html/c2091.html
and i copy and change the CustomerHeader.dtl in "MyCompany" directory, to modified this line :
<td class="header"> <a href="" class="headeritem">COMPANY NAME</a> </td>
by this one :
<td class="header"> <a href="" class="headeritem">My Company</a> </td>
but nothing change.
I try to copy the contents of CustomerHeader.dtl in CustomerFAQ.dtl and PublicFAQ.dtl but nothing change.
can you help me please ?
regards,
vincent lepetit
How to change Public FAQ theme
Moderator: crythias
Re: How to change Public FAQ theme
Hi Vincent
I managed to do it by setting the Default Theme within SysConfig (Framework>Core>Default Theme). Replace the default of "Standard" with your new "My Company" theme.
This, of course, also changes the theme for the default customer login page as well
Tim
I managed to do it by setting the Default Theme within SysConfig (Framework>Core>Default Theme). Replace the default of "Standard" with your new "My Company" theme.
This, of course, also changes the theme for the default customer login page as well
Tim
OTRS Newbie
Trialing on OTRS 2.4.7, ITSM 2.0.2 on Windows with MySQL database and Apache
Trialing on OTRS 2.4.7, ITSM 2.0.2 on Windows with MySQL database and Apache
Re: How to change Public FAQ theme
hi,
Thanks for your advice.. it's seems to work.. I need to do some test.
regards,
vincent lepetit
Thanks for your advice.. it's seems to work.. I need to do some test.
regards,
vincent lepetit