ACL rule by customer

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mitch_nick
Znuny newbie
Posts: 1
Joined: 24 Sep 2010, 04:29
Znuny Version: 2.4.7

ACL rule by customer

Post by mitch_nick »

Hi,

I have a common queue for all calls, I would like to create an acl where a specific group can see only tickets for a single customer on statusview

something like

# ticket acl
$Self->{TicketAcl}->{'ACL-Name-1'} = {


Properties => {

Ticket => {
Queue => ['UNIX'],

},

Fronted => {
Action => ['AgentTicketStatusView'],
},

},


Possible => {

User => {
Group_rw => ['Group1'],
CustomerID => ['client@customer.com'],
},

},
};


But with this, all clients are show.
Please help me.

Cordialement,
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