Hi,
I have a common queue for all calls, I would like to create an acl where a specific group can see only tickets for a single customer on statusview
something like
# ticket acl
$Self->{TicketAcl}->{'ACL-Name-1'} = {
Properties => {
Ticket => {
Queue => ['UNIX'],
},
Fronted => {
Action => ['AgentTicketStatusView'],
},
},
Possible => {
User => {
Group_rw => ['Group1'],
CustomerID => ['client@customer.com'],
},
},
};
But with this, all clients are show.
Please help me.
Cordialement,
ACL rule by customer
-
- Znuny newbie
- Posts: 1
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