[Solved]CI and Tickets

[kazevil]

Dear All,

I finally found a way to link a Configuration Item to a customer. To do so I use to Owner property of the Configuration Item.
The next question for me is how I can link a new Ticket to a Configuration Item?
Any Idea?

Thanks

Kaz

[jojo]

Via the "Link" link in a ticket or a CI

[kazevil]

Hi Jojo,

thanks a lot for your answer

Let me ask a optional one ;-P

Is this alreay possible in the customer frontend? I guess not, but never know...

Cheers

Kaz

[jojo]

No, the customer is not able to link objects

[kazevil]

Hi Jojo,

thanks for your answer.

Regards

Kaz