Updated from Ver 3 Beta 7 to Final Cannot Login

[craigbrandt]

Hi There,

I have upgraded my Centos 5.5 installation from Ver 3 beta 7 to Ver. 3.0.2 on my Centos 5.5 box. I however cannot type on the index.pl page! The username and password text boxes are greyed out.

The customer.pl page is working and showing the relevant calls etc.

Any help would be appreciated!

Regards,

Craig

[elvanov]

Hello,

Please try to login after rebuilding your configuration and deleting the cache by running the following scripts:

perl $OTRS_PATH/bin/otrs.RebuildConfig.pl
perl $OTRS_PATH/bin/otrs.DeleteCache.pl
perl $OTRS_PATH/bin/otrs.LoaderCache.pl

Please let me know if this works for you.

Thank you and regards,
Elva