Installing 3.0.2

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pge
Znuny newbie
Posts: 3
Joined: 20 Nov 2010, 16:35
Znuny Version: 3.0.2

Installing 3.0.2

Post by pge »

Hey there.
I was previously running 2.4.8 and tried upgrading to 3.0.2, which absolutely failed:

- It seeks the ZZZAAuto.pm, which isnt included in the .tar.gz
and therefore found as "not writeable".
- After creating (touch) the file it says its lacking write permissions to the OTRS Home dir.
This needs to be manually fixed.
- After this is fixed and trying to access index.pl, you find that stylesheets are not loaded. A white page with black
writing appears. Also the fields dont seem writeable, plus the submit button is disabled.

After totally failure, I tried installing 3.0.2 from scratch, just to run into the exact same problems.
Why is this version released without any hint of it not beeing stable?

Can someone assist on this?

Patrick
Debian 5.0.6 "Lenny"
OTRS 3.0.2
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Installing 3.0.2

Post by jojo »

Read the UPGRADE file!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
pge
Znuny newbie
Posts: 3
Joined: 20 Nov 2010, 16:35
Znuny Version: 3.0.2

Re: Installing 3.0.2

Post by pge »

Errr - I followed those instructions?
Debian 5.0.6 "Lenny"
OTRS 3.0.2
pge
Znuny newbie
Posts: 3
Joined: 20 Nov 2010, 16:35
Znuny Version: 3.0.2

Re: Installing 3.0.2

Post by pge »

Update: I installed 3.0.1 now with a few errors.
Still the Upgrade Procedure has flaws. Neither 2.4 -> 3.0.2 Upgrade, nor 3.0.2 installation worked.
Debian 5.0.6 "Lenny"
OTRS 3.0.2
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