grant access to to /otrs/index.pl?Action=AdminImportExport

[leocertuche]

Hello there,

On the organization we're deploying OTRS on, they'd like to give access to the Import/Export feature to users who don't have admin access.

Is there any way to give access to this feature to a certain group of users? I'm almost sure it is possible, I just don't know how.

Any help on this is much appreciated.

Thanks in advance,

[felix]

which export/ import do you want them to use?

[leocertuche]

Hello,

Elva María Novoa del Toro just gave me the right answer at otrs@otrs.org:

Just register your groups in the "Group" section of Frontend::Module###AdminImportExport, access to it through: Admin -> SysConfig -> Group ImportExport -> Frontend::Admin::ModuleRegistration.



Thanks,