Case Closed..

Moderator: crythias

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zentura
Znuny newbie
Posts: 5
Joined: 12 Jan 2011, 00:52
Znuny Version: 3.0.4

Case Closed..

Post by zentura »

Hi there

Is it positble to have a Case closed to the customer auto response?

I have tried to set auto response to the customer queue auto remove - but its not working?

I just want to notify the customer that the case is closed
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Case Closed..

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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zentura
Znuny newbie
Posts: 5
Joined: 12 Jan 2011, 00:52
Znuny Version: 3.0.4

Re: Case Closed..

Post by zentura »

Oh my god you seem to know everything.. :)
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