Hello!
I've just upgraded my OTRS from 3.0.2 to 3.0.4.
Restarted apache, mysql and otrs but when i log into the dashboard, i can't do anything.
When i press one button, the page remains on dashboard and nothing happens.
What can i do?
S.O. CentOS 5.5
Thanks.
[SOLVED] Problem after upgrade to 3.0.4
Moderator: crythias
[SOLVED] Problem after upgrade to 3.0.4
Last edited by Pepozzo on 14 Feb 2011, 14:50, edited 1 time in total.
Re: Problem after upgrade to 3.0.4
Did you run otrs.RebuildConfig.pl after upgrading?
OTRS 3.2.11 on Centos 6.4 with MySQL 5.0. Agents and internal customers authenticate via Active Directory.
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ferrosti
- Znuny superhero
- Posts: 723
- Joined: 10 Oct 2007, 14:30
- Znuny Version: 3.0
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Re: Problem after upgrade to 3.0.4
use
$OTRS_HOME/bin/otrs.SetPermissions.pl (using the correct parms)
$OTRS_HOME/bin/otrs.DeleteCache.pl
$OTRS_HOME/bin/otrs.SetPermissions.pl (using the correct parms)
$OTRS_HOME/bin/otrs.DeleteCache.pl
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems