We have OTRS 2.4.7 and ITSM 2.0.2 installed and operating nicely.
Our issue is that under "ITSM Change" -> "New" we cannot select from an available "Change Template"........all we have in that drop down box is a single "-" (dash).
If we go to "ITSM Change" -> "Template" there are none listed......we see "Templates: 0-0 of 0".
Under "Admin" -> "SysConfig" -> "Group Selection" -> "ITSM Change Management (276)" -> [Show] we can see nothing that represents us creating templates.
Please help - how do we create our Chamge Management Templates??
Many thanks and best regards to all
![Smile :-)](./images/smilies/icon_smile.gif)
Paul