I installed otrs v3 on debian .
It's working except that when i 'm trying to print an article from FAQ pictures aren't appearing . I face the same problem with Stats module , charts aren't displayed.
I checked the libraries :
Code: Select all
o CGI............................ok (v3.50)
o Crypt::PasswdMD5...............ok (v1.3)
o CSS::Minifier..................ok (v0.01)
o Date::Format...................ok (v2.24)
o Date::Pcalc....................ok (v1.2)
o DBI............................ok (v1.612)
o DBD::mysql.....................ok (v4.016)
o Digest::MD5....................ok (v2.39)
o Digest::SHA::PurePerl..........ok (v5.48)
o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o GD.............................ok (v2.39)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o JavaScript::Minifier...........ok (v1.05)
o JSON...........................ok (v2.50)
o JSON::PP....................ok (v2.27103)
o JSON::XS....................ok (v2.29)
o LWP::UserAgent.................ok (v5.835)
o Mail::Internet.................ok (v2.07)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.33)
o MIME::Base64...................ok (v3.08)
o MIME::Tools....................ok (v5.428)
o ModPerl::Util..................ok (v2.000004)
o Apache::DBI.................ok (v1.08)
o Apache2::Reload.............ok (v0.11)
o Net::DNS.......................ok (v0.66)
o Net::POP3......................ok (v2.29)
o Net::IMAP::Simple..............ok (v1.2017)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.31)
o Authen::SASL................ok (v2.15)
o Net::SMTP::SSL..............ok (v1.01)
o Net::SMTP::TLS::ButMaintainedok (v0.13_01)
o Net::LDAP......................ok (v0.4001)
o PDF::API2......................ok (v0.73)
o Compress::Zlib..............ok (v2.02)
o SOAP::Lite.....................failed!!! Version 0.712 not supported! This version is broken and not useable! Please use another version.
o Text::CSV......................ok (v1.21)
o Text::CSV_PP................ok (v1.29)
o Text::CSV_XS................ok (v0.73)
o XML::Parser....................ok (v2.36)
Vinz