ERROR: No Ticket::StateAfterPending found for 'On Hold'

rbarten · Post by **rbarten** » 10 Feb 2011, 11:43

How do i solve the following error?

ERROR: No Ticket::StateAfterPending found for 'On Hold' in Kernel/Config.pm!

What does this error mean and how can i solve this?

jojo · Post by **jojo** » 10 Feb 2011, 22:01

it seems that you have create a state "on hold" as pending auto state type and did not declared a target state

rbarten · Post by **rbarten** » 15 Feb 2011, 12:33

I've created the state as a 'waiting' type. I've changed it now to a pending type and the problem seems to be solved. But On Hold is a "waiting" type. What goes wrong?

jojo · Post by **jojo** » 15 Feb 2011, 13:10

there is no waiting type

only "pending reminder" and "pending auto"

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ERROR: No Ticket::StateAfterPending found for 'On Hold'

ERROR: No Ticket::StateAfterPending found for 'On Hold'

Re: ERROR: No Ticket::StateAfterPending found for 'On Hold'

Re: ERROR: No Ticket::StateAfterPending found for 'On Hold'

Re: ERROR: No Ticket::StateAfterPending found for 'On Hold'