Customer ID Company ticket

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vinz
Znuny newbie
Posts: 3
Joined: 07 Feb 2011, 23:07
Znuny Version: 3

Customer ID Company ticket

Post by vinz »

Hello !

It is possible to set a fixed value for customer id when a new customer register with the form ( customer.pl ?)
i have only one company (id = 1337 for example ) and i want that each new customer have the same id and is able to see the others customers' tickets.

Thx for your help !

ps : apologies for my english i'm french :)
OTRS 3.0 on Debian - MySQL database
crythias
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Re: Customer ID Company ticket

Post by crythias »

If you're sure about that, you can use an input type=hidden in the dtl.

if customer.pl is on the public Internet, this is probably not a good idea (I don't necessarily want people looking at my tickets), and if customer.pl is internal, perhaps you might look at how and why you need people to self-register.
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vinz
Znuny newbie
Posts: 3
Joined: 07 Feb 2011, 23:07
Znuny Version: 3

Re: Customer ID Company ticket

Post by vinz »

Thanx you crythias !

Merci :D
OTRS 3.0 on Debian - MySQL database
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