Hi, I've been searching everywhere for disabling Securemode via puTTY by editting config.pm I know what to do it's just I can't figure out how to edit the config.pm file from puTTY. Could someone please tell me the command to use in order to edit config.pm I'm familiar with the vi editor so the command in puTTY would go as
# vi ........? Please enter the command, I'm not sure where my Config.pm is saved as I just did an update from ver 3.0.1 > 3.0.5 and forgot to disable Securemode and tus can't run the installer.pl link.
Regards
Usman
Editting Config.pm file to disable Securemode?
Moderator: crythias
Editting Config.pm file to disable Securemode?
Using OTRS 3.0.1 on CentOS 5
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Re: Editting Config.pm file to disable Securemode?
vi /opt/otrs/Kernel/Config.pm
if you're unfamiliar with vi, you can try nano
if otrs is stored somewhere else, you may want to check /etc/apache2/ ... something for the <location> directives.
if you're unfamiliar with vi, you can try nano
if otrs is stored somewhere else, you may want to check /etc/apache2/ ... something for the <location> directives.
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Re: Editting Config.pm file to disable Securemode?
Thanks for the command it worked but I am facing another issue when I editted my config.pm file to $Self->{SecureMode} = 0; I can get into http://myIP/otrs/installer.pl but from there I don't see a NEXT button to take me through the 4 steps as mentioned there. The first step for license is not appearing all I can see when going to http://myIP/otrs/installer.pl is a page with Steps described above and a welcome message and under that contact details.
I can see that my OTRS version has been updated, do I have to install after upgrading from 3.0.1 >3.0.5? If so how exactly I always thought going to http://myIP/otrs/installer.pl would do the installation but there is no way to go ahead, please advise if I've done it the wrong way. Thanks
I can see that my OTRS version has been updated, do I have to install after upgrading from 3.0.1 >3.0.5? If so how exactly I always thought going to http://myIP/otrs/installer.pl would do the installation but there is no way to go ahead, please advise if I've done it the wrong way. Thanks
Using OTRS 3.0.1 on CentOS 5
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- Joined: 04 May 2010, 18:38
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Re: Editting Config.pm file to disable Securemode?
no, install is install, so it's not a good idea to install again. There's a db-upgrade ... something that's what you're supposed to use by instructions.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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