Company tickets, ldap backend for customers

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fisk5
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Posts: 27
Joined: 17 Feb 2011, 01:30
Znuny Version: 3.0

Company tickets, ldap backend for customers

Post by fisk5 »

Hello
I finaly managed to get the autentication for the customers to work with my AD. Now the scenario is the following. I have some different customers in the ad. I have one group for each customer. Is it possible to assign different companys to different customers dependent on what group they are in in the AD?
crythias
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Re: Company tickets, ldap backend for customers

Post by crythias »

Change the customerid reference field in the map in Config.pm
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fisk5
Znuny newbie
Posts: 27
Joined: 17 Feb 2011, 01:30
Znuny Version: 3.0

Re: Company tickets, ldap backend for customers

Post by fisk5 »

Hmm, with the risk of sounding stupid, change to what?
crythias
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Joined: 04 May 2010, 18:38
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Re: Company tickets, ldap backend for customers

Post by crythias »

CustomerID => 'mail', // this is the default assignment

# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly

[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var', '', 0 ],

Change 'mail' to 'department' ... I'm not exactly certain if you'll be successful in using a DN in this case. "memberOf"? I'm not so sure.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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