we have two queues ("junk" and "spam suspicious") whose tickets we want to exclude from the dashboard New Tickets and Open Tickets lists with filter "all queues".
That means "all queues" should be interpreted as "all without these two".
Testing around in Ticket -> Frontend::Agent::Dashboard DashboardBackend###0120-TicketNew I couldn´t find out correct syntax to set attributes.
I thought something like "Queues<>Junk;" might do - but ...
![Sad :(](./images/smilies/icon_sad.gif)
Any suggestions??
THX in advance.
Uwe