Error while taking OTRS Backup Data

[rohit1]

Hi all,

I am trying to take the Backup of OTRS Data, i am following the same procedure given in the Admin Manual, but getting error while taking backup, the details are as below:

demo:scripts admin$ ./backup.pl --help
backup.pl <Revision 1.25> - backup script
Copyright (C) 2001-2011 xxx, http://otrs.org/
usage: backup.pl -d /data_backup_dir/ [-c gzip|bzip2] [-r 30] [-t fullbackup|nofullbackup]

demo:scripts admin$ sudo mkdir backup

demo:scripts admin$ ./backup.pl -d /backup/
ERROR: No such directory: /backup/


Please suggest for the above error

Regards
Rohit Singh

[jojo]

it needs to be "sudo mkdir /backup" (this is a simple linux question!)

[ferrosti]

It is rather
./backup.pl -d /backup
so remove the trailing '/'. Make sure that you have created the directory 'backup' in your systems root in this case!