And how to assign Service to Queues or Group?
That is, I want to be when the customer selects the desired service ticket sends to the appropriate queue.
And how to assign Services to Queues or Group?
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yuri0001
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And how to assign Services to Queues or Group?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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crythias
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Re: And how to assign Services to Queues or Group?
You can't. Services apply to customers.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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