Hi all,
i want to know if there is a way to see ALL the notification tags provided by OTRS 2.4.
I have seen all over the web, but i have found only tags for 2.2 and i think that are not all.
Can anyone support me?
Thanks in advance
OTRS 2.4: Notification Tags
Moderator: crythias
Re: OTRS 2.4: Notification Tags
It's a little strange that i can't see all the tags available under Notification Event.
Nobody want to help me?
Nobody want to help me?
Re: OTRS 2.4: Notification Tags
there is no other list than the one in FAQ
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS 2.4: Notification Tags
I have asked it cause i have seen that there is a tag called "<OTRS_CUSTOMER_REALNAME>" not inserted into the Notification Tag (in the FAQ).
Where i can see all the tags available in the configuration files or source code ?
Where i can see all the tags available in the configuration files or source code ?
-
- Moderator
- Posts: 10169
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: OTRS 2.4: Notification Tags
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Re: OTRS 2.4: Notification Tags
Thanks for your reply crythias, but as written before, i need to know all the notification tags for otrs 2.4. I have already read the Faq, but i'm not sure that there are all the possible tags.
Re: OTRS 2.4: Notification Tags
this are all notification tags (except the <OTRS_CUSTOMER_REALNAME> one)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com