How can we generate Report for all the tickets raised as per type of Tickets, and how to generate reports for total number of closed ticket raised by an agent in a particular time frame, please guide
Regards
Rohit Singh
Reporting in OTRS
Moderator: crythias
Reporting in OTRS
Hi all,
How can we generate Report for all the tickets raised as per type of Tickets, and how to generate reports for total number of closed ticket raised by an agent in a particular time frame, please guide
Regards
Rohit Singh
How can we generate Report for all the tickets raised as per type of Tickets, and how to generate reports for total number of closed ticket raised by an agent in a particular time frame, please guide
Regards
Rohit Singh
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db