Root PW isn't working even after reset

[altjx]

I've tried root@localhost and "root" as password without quotes. It didn't work.

I went to the following Documentation from OTRS:
http://doc.otrs.org/1.3/en/html/problems-misc.html

After resetting the password... It's still saying

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Login failed! Your username or password was entered incorrectly. 

Any idea what in the world's next to do?

Everything's fine when I run a checkDB.pl. It returns "It looks Ok!" I don't even understand how this works. I can delete/rename the Config.pm file and it still says the same error.. It's like Config.pm means nothing in this setup for me :\

[crythias]

Has it ever worked? Are you authenticating vs DB or AD/LDAP?

[altjx]

Has it ever worked? Are you authenticating vs DB or AD/LDAP?

Everything is set to default, EVERYTHING. The ONLY thing I've changed in the configuration files were this:

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    $Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL Server};Server=localhost,49163;database=otrs;uid=otrs;pwd=xxxx;"; 
    $Self->{"Database::Type"} = 'mssql'; 
    $Self->{DatabaseUserTable} = 'users';
    $Self->{DatabaseUserTableUserID} = 'id';
    $Self->{DatabaseUserTableUserPW} = 'pw';
    $Self->{DatabaseUserTableUser} = 'login';

That's ALL I've done. I commented the default values out. It has never worked. Brand new installation.

[crythias]

did you load the sql files into the database? are there any other error messages?

[altjx]

did you load the sql files into the database? are there any other error messages?

Yeah I have. No error messages. Everything executed fine. I'm switching from VirtualBox to VMware. I'll post back here after reinstallation and trying again. Thanks for your help.

[altjx]

Well, just re-attempted and everything's working fine. Not sure what went wrong. Thanks for the help.