What does it mean?
What does this message mean&
Moderator: crythias
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yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
What does this message mean&
The message in system Log - Can't import entity 1: Could not prepare the input! while Import CI in ITSM Import/Export?
What does it mean?
What does it mean?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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Wolfgangf
- Znuny ninja
- Posts: 1029
- Joined: 13 Apr 2009, 12:26
- Znuny Version: 6.0.13
- Real Name: Wolfgang Fürtbauer
- Company: PBS Logitek GmbH
- Location: Pinsdorf
Re: What does this message mean&
Yuri,
import data file format obviously not as expected
- delimiters ?
- column separators ?
- charset
if you could post your import/export definition + the file we could have a look on it
import data file format obviously not as expected
- delimiters ?
- column separators ?
- charset
if you could post your import/export definition + the file we could have a look on it
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
-
yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: What does this message mean&
Thanks!
I'll already find my error. Excel not properly save blank fields after editing (inserting new raw) file and delete two quotes beetween delimitaries (;) After saving the attempt to import this file sends error message. If i input the space in this field - all O.K.
Need I set any option to escape this situation in Import/Export Template?
I'll already find my error. Excel not properly save blank fields after editing (inserting new raw) file and delete two quotes beetween delimitaries (;) After saving the attempt to import this file sends error message. If i input the space in this field - all O.K.
Need I set any option to escape this situation in Import/Export Template?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)