Attachments not working

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thunter28
Znuny newbie
Posts: 34
Joined: 29 Apr 2011, 15:53
Znuny Version: 5.0.27
Real Name: Tony Hunter
Company: SecureData 365

Attachments not working

Post by thunter28 »

I recently upgraded from 3.0.4 to 3.0.7. Recently we have been noticing that attachments were not working when sending an external note. This is the second time I have done a version upgrade, is there maybe a step I missed or a fix for this???
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thomkortekaas
Znuny newbie
Posts: 61
Joined: 17 Dec 2010, 13:22
Znuny Version: 3.0

Re: Attachments not working

Post by thomkortekaas »

Do you save the attachments to the database or as a file on the hard drive ?!
Maybe permission problems on hard drive?
OTRS 3.0.7 with MySQL on Windows server 2003 r2 server with AD integration for customers.
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