How to integrate a new module in the AgentTicketZoom

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rohit1
Znuny newbie
Posts: 73
Joined: 19 Feb 2011, 12:05
Znuny Version: 3.0.5

How to integrate a new module in the AgentTicketZoom

Post by rohit1 »

Hi all,

Please provide steps to integrate a new module in the AgentTicketZoom Page, please suggest, looking forward for your kind reply.

Regards
Rohit Singh
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
skizzo88
Znuny newbie
Posts: 25
Joined: 02 May 2011, 18:15
Znuny Version: 3.07
Real Name: Roccon Manuel
Company: xx

Re: How to integrate a new module in the AgentTicketZoom

Post by skizzo88 »

good question!!
I also wondered if I can change or add information to the Customer Information panel in the lower right of AgentTichetZoom (EX http://localhost/otrs/index.pl?Action=A ... TicketID=4), because I have added new information fields in the database of the client.

Someone can help me?
Thanks.
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