[SOLVED] Get rid of grey printings

[HervE]

Hello,

By default, all printings in OTRS - i.e. ticket printing, stats, etc. - display large grey areas.
I find it not very easy to read, and also a bit, uh... "dirty". (Sorry for the offence )

Is there an (easy) way to get rid of all this grey, at the PDF generation?
Only the outline is useful.

Regards,
HervE

[HervE]

Any idea anyone?

(I can't believe I'm the only one who is 'disturbed' or disappointed by these large grey areas in OTRS printings!??)

HervE

[crythias]

It's hard-coded in the pdf generation, so find and remove/change Color => '#666666' in Kernel/Modules/AgentTicketPrint.pm

[HervE]

Great! I managed.

And I did it to Kernel/Modules/AgentStats.pm and Kernel/Modules/AgentTicketSearch.pm as well.

Many thanks.
HervE

[aph]

EDIT: Separate thread viewtopic.php?f=62&t=28347